Learning outcomes: This one day workshop allows individuals

• To review their personal use of time
• To learn about practical tools and skills that they can use to improve time management in the workplace

Content

• Achieving objectives through time management
• Setting priorities
• Urgency versus importance
• Time management tools and techniques
• The art of delegation

Learning outcomes: This one day workshop allows individuals

• To develop practical leadership skills to bring out the best in their teams
• To identify how to help individuals and teams achieve their full potential

Content

• The difference between management and leadership
• Leadership styles
• Goal setting
• Giving and receiving feedback
• Motivating the team
• Building successful teams

Learning outcomes: This workshop allows individuals

• To learn and develop practical assertiveness skills
• To improve their personal effectiveness by achieving results through others

Content

• Distinguishing between assertive and non-assertive behaviours
• Reviewing personal assertiveness
• Identifying situations in the future where you need to be more assertive
• Being more resourceful in difficult situations

• All workshops are highly participative and interactive
• Action planning to focus on how new knowledge and skills acquired will be put into practice in the workplace

Cost and venue: Courses are arranged in-house or at a local training venue to meet customer requirements