Learning outcomes: This one or two day workshop allows individuals.

• To develop their interviewing skills
• To learn how to adopt a structured approach to the selection interview

Content

• Why good recruitment and selection is important
• The purpose of the selection interview
• Planning, preparation and follow-up
• How to structure the interview
• Interviewing skills and techniques
• Improving the quality of selection decisions
• Practical interviewing sessions with feedback and discussion (day 2)

Learning outcomes: This one or two day workshop allows individuals.

• To adopt a structured and personal approach the appraisal process

Content

• Appraisals- their purpose and objectives
• A structured approach to the appraisal process
• Planning, preparation and follow-up
• How to conduct the interview
• Question technique and listening skills
• Giving and receiving feedback
• Setting SMART goals
• Practical interviewing sessions with feedback and discussion (day 2)

• All workshops are highly participative and interactive
• Action planning to focus on how new knowledge and skills acquired will be put into practice in the workplace

Cost and venue: Courses are arranged in-house or at a local training venue to meet customer requirements.